Privacy Policy

Contact: +1 317-828-5230 • info@anytimeanywherellc.com

Introduction

AnyTimeAnyWhere LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across our website, booking system, mobile services, and communications channels — including calls, SMS, and voicemail delivered through RingCentral services.

Scope

This Policy applies to personal data collected through our website, booking engines, communication channels, and third-party integrations. It covers customers, website visitors, vendors, and job applicants.

Categories of Information We Collect

• Identifiers: name, email, phone number, postal address

• Transactional data: booking details, pickup/drop-off locations, service preferences

• Payment metadata: confirmation numbers, last 4 digits (payment processors store full payment details)

• Communications records: call/SMS metadata, voicemail timestamps and transcripts (processed through RingCentral)

• Device & usage data: IP address, browser type, device IDs, cookies, analytics

How We Collect Information

We collect data when you:

• Make a booking or request a quote

• Register or sign up for marketing

• Contact support via phone, SMS, or email (including RingCentral-powered channels)

• Use our website or mobile applications

• Submit job applications or vendor forms

How We Use Your Information

We use your information for:

• Managing bookings, confirmations, and receipts

• Delivering time-sensitive communications (calls, SMS, email)

• Fraud prevention and legal compliance

• Customer support and service improvement

• Marketing (only if you opt-in)

RingCentral & Third-Party Processors

We use RingCentral for telephony, SMS, and voicemail delivery. RingCentral acts as a processor and may store communication logs and metadata.

Our commitments:

• We do not share SMS opt-in phone numbers with any third parties for marketing or sale.

• RingCentral receives only the minimum necessary data to deliver communications.

• Communication retention follows our internal policy; deletion is available where legally allowed.

• We maintain a GDPR-compliant Data Processing Addendum (DPA) with RingCentral.

Sensitive Personal Data

We do not request or process sensitive data (health, biometric, religious, political, etc.). If you submit such information accidentally, we will delete it upon request unless retention is legally required.

Cookies & Tracking

We use cookies for functionality, analytics, and marketing purposes. You may disable cookies through your browser, but some features may not function properly.

Data Sharing & Disclosure

We do not sell or lease personal data. We only share information with:

• Service providers (payment processors, RingCentral, analytics)

• Law enforcement when required

• Successor entities in business transfers

Important:
SMS consent and phone numbers collected for messaging are never shared with third parties under any circumstances.

Data Retention

We retain data only as long as necessary for service delivery and legal obligations. Communication logs (calls/SMS) follow our retention schedule. You may request deletion where legally allowed.

Your Rights

You may request to:

• Access your data

• Correct or update your data

• Delete your data (where permitted)

• Restrict processing

Contact us at info@anytimeanywherellc.com or +1 317-828-5230.

To opt out of SMS, reply STOP. Transactional service messages may still be sent when necessary.

Automated Decision Making

We do not use automated systems that produce legal or significant effects. Automated tools may assist in fraud detection, but final decisions involve human review.

Security

We use administrative, technical, and physical safeguards to protect personal data, including encryption, access control, and routine security evaluations.

International Transfers

Data may be processed in the U.S. or other locations where our service providers operate. Safeguards such as Standard Contractual Clauses are applied where required.

Data Breach Notification

If a data breach occurs, we will notify affected individuals and regulators according to applicable law and take necessary corrective measures.

Contact & Complaints

For questions, data access, or deletion requests, contact:
📧 info@anytimeanywherellc.com
📞 +1 317-828-5230